Privacy Policy
Last Updated: January 2024
1. Introduction
Helipeak ("we", "us", or "our") operates the automotive service business. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
2. Information We Collect
- Contact information (name, email, phone, address)
- Vehicle details (registration, model, VIN)
- Service history and transaction records
- Payment information (processed securely via third-party providers)
- Website usage data (cookies, IP address, browsing behavior)
3. How We Use Your Information
- Deliver automotive services and technical support
- Process payments and send invoices
- Communicate service updates and maintenance reminders
- Improve our services through analytics
- Comply with legal obligations
4. Data Protection
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data. Payment information is handled by PCI-DSS compliant third-party processors.
5. Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact us at contact@helipeaka.beauty with your request.
6. Cookies & Tracking
We use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings. Non-essential cookies require your consent.
7. Third-Party Sharing
We do not sell your data. We may share information with service providers (payment processors, delivery partners) who are contractually bound to protect your privacy.
8. Retention
We retain personal data for as long as necessary to provide services and comply with legal requirements, typically 5 years unless extended by law.
9. Changes to Policy
We may update this policy periodically. Continued use of our services constitutes acceptance of changes.